Question 1

How quickly can you provide service?

Accepted Answer

We usually need just 1-day notice for scheduling, but same-day service is often available. Emergency service is available when needed.

Question 2

Do you charge extra for mobile service?

Accepted Answer

No! Mobile service is included at no additional charge. We factor travel time into our standard pricing.

Question 3

How long does windshield replacement take?

Accepted Answer

Most windshield replacements take 1-2 hours. Specialty vehicles may take longer. You can drive safely after 3 hours.

Question 4

Will my insurance cover the service?

Accepted Answer

Most insurance policies cover auto glass repair and replacement. We work with all major insurance companies and handle direct billing.

Question 5

What areas do you serve?

Accepted Answer

We provide mobile service throughout Snohomish County, North King County, and surrounding communities. Contact us for specific location confirmation.

Question 6

What warranty do you offer?

Accepted Answer

We provide a lifetime warranty against manufacturer defects and workmanship for as long as you own your vehicle.

Question 7

Can you replace windshields in all weather conditions?

Accepted Answer

We can perform windshield replacement in most weather conditions, including light rain. However, we prioritize quality and safety above all else. In cases of heavy rain, snow, or extreme temperatures, we may need to reschedule your appointment to ensure proper adhesive curing and a perfect seal. Our mobile service allows us to work in covered areas like garages when weather conditions aren't ideal. We'll always be upfront about weather limitations and work with you to find the best timing for safe, quality installation.

Question 8

What should I do if my windshield breaks while I'm driving?

Accepted Answer

If your windshield breaks while driving, stay calm and pull over safely as soon as possible. Turn on your hazard lights and avoid sudden movements that could cause further glass damage. If you can see well enough to drive safely to a secure location, do so at reduced speed. However, if visibility is severely compromised, pull over immediately and call for emergency assistance. Contact Arlington Auto Glass at 425-737-1596 for emergency mobile service. We can often provide same-day emergency replacement to get you safely back on the road

Question 9

How do I know if my vehicle needs ADAS calibration after windshield replacement?

Accepted Answer

Most vehicles manufactured in 2015 or newer with cameras mounted behind the windshield require ADAS calibration after replacement. Signs include dashboard warning lights related to safety systems, lanes departure alerts not working properly, or adaptive cruise control malfunctioning. During our service consultation, we'll inspect your vehicle and determine if calibration is needed. Our technician uses professional diagnostic equipment to identify which systems require recalibration. This ensures your safety features like automatic emergency braking and lane keeping assist function exactly as intended.

Question 10

Can you work on classic cars and specialty vehicles?

Accepted Answer

Absolutely! We specialize in classic cars, luxury vehicles, RVs, and specialty equipment with 27 years of experience handling unique automotive glass challenges. Mike has worked on vehicles ranging from vintage classics worth over $1 million to modern RVs and commercial fleets. We understand that specialty vehicles often require custom glass sourcing, special handling techniques, and extra care to preserve value and authenticity. Our mobile service means we can work at secure locations like your garage or storage facility, providing the expert attention your valuable vehicle deserves.

Question 11

What do I need to prepare for mobile windshield replacement service?

Accepted Answer

Very little preparation is needed on your part! We bring everything required for professional windshield replacement, including all tools, equipment, and materials. Simply ensure your vehicle is parked in an accessible location where our technician can work safely around the entire vehicle. If possible, provide access to a flat, level surface away from heavy traffic. We recommend moving any valuable items from inside your car and having your vehicle registration and insurance information ready. If you're having the service done at your workplace, just let security or building management know we'll be arriving. Our mobile service van is fully equipped, so you don't need to provide power, water, or workspace – we're completely self-contained for your convenience.

Question 12

How far will you travel for mobile auto glass service, and is there a service charge?

Accepted Answer

We provide mobile auto glass service throughout Snohomish County, North King County, and surrounding communities at no additional charge for mobile service. Our primary service area includes cities like Arlington, Everett, Lynnwood, Bothell, Woodinville, and Oak Harbor. Travel time is factored into our standard pricing, so you receive the same quality service at the same price whether you come to a shop or we come to you. For locations outside our primary service area, we may still be able to provide service depending on the circumstances – just give us a call to discuss your specific location. We believe mobile service shouldn't cost extra; it's simply added value that makes auto glass service more convenient for busy families and businesses in our community.

Frequently asked questions